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Assertiveness – 1 day workshop - SparkSync

Assertiveness – 1 day workshop

Our assertiveness training provides participants with an opportunity to acquire and practise some of the skills necessary for interacting in an assertive manner and to learn how and when to apply them.

Overview

This one day workshop will provide participants with an opportunity to acquire and practise some of the skills necessary for interacting in an assertive manner and to learn how and when to apply them.

Workshop objectives

By the end of this workshop you will be able to:

  • Describe the difference between aggressive, submissive and assertive behaviour
  • Identify different assertiveness techniques and how and when to use them
  • Describe transactional analysis theory and recognise this in communications transactions.

Course contents

  • Behaviour styles
  • Understanding me
  • Self esteem
  • Communicating assertively
  • Transactional analysis
  • Saying no
  • Giving feedback

Duration

1 day course

Location

Africa, Dubai and the UK

Intended for

Anyone who is required to influence the thoughts and behaviours of others.

 

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